September 19, 2014
This is Fish Radio. I’m Stephanie Mangini. Improving theTuf in Xtratuf. Hear more after this…
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“The soles are what are wrong. Where the sole connects to the bottom of the boot always comes apart and starts leaking. Something within the last two years has changed.”
“The rubber on the side, the white part, it will peel apart and then water get’s in there.” “The rubber on the front toe would come undone and then the Xtratuf would leak. Then you would try and do your best to put goop on it or burn it and melt it back together.”
These are only a few out of the hundreds of thousands of complaints that came after Honeywell started Manufacturing their product overseas, the ever popular widely used industry footwear Xtratuf boots. Honeywell responded quickly and not one tear or leak was overlooked.
“If you had a pair of boots that had any kind of leaking or the lining had any issues or anything we will replace them no questions asked. I think that is the best thing we can do because we guarantee our product.”
Sean O’Brien is the Global Director for Xtratuf. He says that the boots are better than ever.
“We addressed all of the concerns and actually made the boots better. We upgraded our materials and really upgraded processes to make sure there were no errors.”
The new boots have been put to the ultimate tests to insure their durability.
“We tested them extensively. In environments where they are used, but also hundreds of thousands of flex tests, water proof testing and grip testing. And we feel that they are just as good as the product from the 1960’s and if not, even better.”
O’Brien says that the feedback from consumers really helped them to make Xtratuf an even stronger boot for the industry.
“We feel strongly that we are back and our customers remain loyal and we are very happy with the high quality that we are putting out there.”
Fish Radio is also brought to you by Ocean Beauty Seafoods, celebrating over 100 years of partnership with Alaska’s coastal communities. www.oceanbeauty.com In Kodiak, I’m Stephanie Mangini.